Reportable incidents in the NDIS
As a registered NDIS provider, you must notify the NDIS Commission of all reportable incidents (including alleged reportable incidents) that occur (or are alleged to have occurred) in connection with the provision of NDIS supports or services you deliver, even where you have recorded and responded within your own incident management system. It is a condition of your registration that you comply with the NDIS Quality and Safeguards Rules about notifying us of reportable incidents.
For an incident to be reportable, a certain act or event needs to have happened (or be alleged to have happened) in connection with the provision of supports or services. This includes:
the death of a person with disability
serious injury of a person with disability
abuse or neglect of a person with disability
unlawful sexual or physical contact with, or assault of, a person with disability
sexual misconduct, committed against, or in the presence of, a person with disability, including grooming of the person with disability for sexual activity
use of a restrictive practice in relation to a person with disability where the use is not in accordance with an authorisation (however described) of a state or territory in relation to the person, or if it is used according to that authorisation but not in accordance with a behaviour support plan for the person with disability
If there is no authorisation process (however described) of a state or territory in relation to the use of the restrictive practice, its use is not a reportable incident if the use is in accordance with a behaviour support plan.